Today’s customers expect value, trust, and solutions – not just a sales pitch. This 3-day Sales Excellence Program equips participants with the mindset, skills, and tools to strengthen customer relationships, overcome challenges, and deliver results. Each day builds confidence and practical ability, ensuring participants leave ready to apply immediately what they’ve learned.
Objectives
- Strengthen motivation, confidence, and resilience in sales interactions.
- Master modern consultative selling and authentic influencing techniques.
- Apply structured preparation and questioning to uncover true client needs.
- Present value with confidence, handle objections and negotiations effectively.
- Build trusted partnerships that drive sustainable growth and results.
Target Group
Ideal for sales professionals and account managers who want to sharpen their consultative approach, elevate customer conversations, and achieve measurable business impact.
Content
Day 1 – Value Drives Sales
- The role of the modern salesperson
- Apply consultative questioning and listening.
- Establish credibility and trust.
Day 2 – The Different Paths to Success
- Communicate value with confidence
- Structuring focused conversations
- Strengthen closing and commitment skills
Day 3 – Delivering Results
- Handling objections and price: At an equal level
- Negotiating with confidence
- Building long-term partnerships
Outcomes
Participants gain the skills and confidence to prepare effectively, engage customers with impact, and address challenges with resilience. They leave equipped to deliver strong proposals, negotiate successfully, and build partnerships that drive sustainable sales results.
